Terms and conditions

Welcome to PetitLoup.com, a multi-brand online store offering premium clothing for babies and children. These Terms and Conditions outline the rules and regulations for using our website and purchasing products from us. By accessing or using PetitLoup.com, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. About Us

  • PetitLoup.com is a multi-brand e-commerce platform that resells premium baby and children's clothing from trusted and reputable brands.
  • We do not manufacture or produce our own products; instead, we curate products from third-party brands.

2. Acceptance of Terms

  • By using PetitLoup.com, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use the website.
  • Your use of the website constitutes acceptance of these Terms and Conditions, as well as our Privacy Policy.

3. Products and Pricing

  • All products listed on PetitLoup.com are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
  • Prices displayed on the website are in USD (or your local currency if applicable) and include applicable taxes unless stated otherwise. Shipping costs and additional fees may apply at checkout.
  • While we strive for accuracy, we cannot guarantee that all product descriptions, images, or pricing information are error-free. We reserve the right to correct errors and update information at any time.

4. Orders and Payment

  • Placing an order on PetitLoup.com constitutes an offer to purchase products. We reserve the right to accept or decline your order at our sole discretion.
  • Payment must be made in full at the time of purchase using the payment methods provided on the website.
  • Once your order is confirmed, you will receive an email confirmation. If an item is out of stock or unavailable, we will notify you and provide options for substitution, cancellation, or refund.

5. Shipping and Delivery

  • PetitLoup.com ships within the United States and may expand to other regions in the future.
  • Shipping times and costs vary depending on your location and the selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed.
  • We are not responsible for delays caused by third-party shipping carriers or customs clearance procedures.

6. Returns and Refunds

  • If you are not satisfied with your purchase, you may return eligible items within 14 days of receipt for a refund or exchange.
  • Items must be returned in their original condition, unworn, and with all tags attached.
  • Certain items (e.g., personalized or final sale items) may not be eligible for return. Please review our Return Policyfor specific details.
  • Refunds will be processed using the original payment method, excluding shipping costs.

7. Third-Party Brands

  • PetitLoup.com resells products from third-party brands. While we ensure that all our partner brands meet our quality standards, we are not liable for any defects or issues arising from the manufacturing process.
  • For warranty claims or product-related inquiries, customers may be directed to the respective brand.

8. Intellectual Property

  • All content on PetitLoup.com, including images, text, logos, and designs, is the property of PetitLoup.com or its respective content providers and is protected by copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

9. Limitation of Liability

  • PetitLoup.com is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of products.
  • We make no guarantees regarding the fitness, quality, or suitability of any product for specific purposes.

10. Privacy and Security

  • We value your privacy and take reasonable measures to protect your personal information. For more details, please refer to our Privacy Policy.

11. Changes to Terms and Conditions

  • PetitLoup.com reserves the right to update or modify these Terms and Conditions at any time without prior notice.
  • Changes will take effect immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law

  • These Terms and Conditions are governed by the laws of the United States and the state in which PetitLoup.com operates. Any disputes arising from the use of the website will be resolved under the applicable jurisdiction.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Petit Loup Customer Support
Email: [Insert Email Address]
Phone: [Insert Phone Number]

By using PetitLoup.com, you agree to these Terms and Conditions. Thank you for shopping with us!